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TERMS OF SERVICE

SHOP NAME

MIYASOU CERAMICS STUDIO / ONLINE STORE

DISTRIBUTOR

MIYASOU-SEITOUSHO inc.

PERSON IN CHARGE OF OPERATIONS

MIYAMOTO YOSHIHIRO

LOCATION

82 Yawata,
Komatsu-shi, Ishikawa-ken 923-0833
Japan

PHONE NUMBER

0761-47-0026

EMAIL ADDRESS

info@miyasou2020.com

PAYMENT METHODS

The following payment methods are available:
-PayPal
-Credit Cards (Visa / Mastercard / American Express / JCB / Diners Club)
-Mobile payment (PayPay / Merpay / Rakuten Pay)
-Carrier billing (au PAY / d Pay)
-Cash on Delivery
*Bank transfer fees are the responsibility of the customer.

FEES OTHER THAN THE PRODUCT PRICE

・Free shipping on orders of ¥4,000 or more (excluding tax).
・Shipping Fees: Hokuriku Region: ¥700 + tax Kanto, Shinetsu, Chubu, Kansai Regions: ¥800 + tax Chugoku Region: ¥900 + tax Tohoku, Shikoku, Kyushu Regions: ¥1000 + tax Hokkaido, Okinawa: ¥1200 + tax
・Consumption tax (included in product prices and displayed).

PAYMENT SCHEDULE AND DUE DATE

Payment is confirmed at the time of product order.

DELIVERY DATE

For products in stock, we will ship within 7 business days after your order is placed.
Inventory levels may fluctuate. Should an item become unavailable after your order is placed, we will notify you of the expected restock date and discuss the shipping schedule with you.

RETURN

We cannot accept returns or exchanges unless the product has significant damage (such as cracks, chips, or breaks).
Each piece of this porcelain collection is individually crafted by hand. As a result, variations may occur during firing, such as glaze flow, color differences, iron spots (black dots), pinholes, and differences in shape and expression. These are natural occurrences inherent to the manufacturing process and do not constitute defects.
If you wish to return an item, please contact us within 7 days of receiving the product.
We are unable to process returns that are sent back without prior notification.